Privacy Policy
Privacy Policy
Last updated: August 2026
Qwink ("we", "us", "our") operates the website qwinkshop.com (the "Site"). This Privacy Policy explains what personal information we collect, why we collect it, and how it's handled when you visit the Site or make a purchase.
1. Information We Collect
When you browse the Site or place an order, we may collect:
- Contact details — name, email address, phone number, shipping and billing address.
- Order information — items purchased, order value, payment method (processed securely by our payment provider — we do not store your full card details).
- Device and usage information — browser type, IP address, pages viewed, and how you interact with the Site, collected automatically through cookies and similar technologies.
- Customer support information — anything you send us directly, such as emails to our support address.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including shipping and customer support.
- Communicate with you about your order, or respond to enquiries you send us.
- Improve the Site and understand how visitors use it.
- Show relevant advertising, as described in the section below.
- Meet our legal and accounting obligations.
3. Third-Party Services
We use a small number of third-party services to run the Site and our advertising, each of which may receive some of your information as part of that service:
- Shopify — our ecommerce platform, which processes orders, payments, and hosts the Site. See Shopify's Privacy Policy.
- Meta (Facebook/Instagram) advertising pixel — helps us measure the performance of our ads and show relevant ads to people who've visited the Site. Meta may use cookies and similar technology to do this. See Meta's Privacy Policy.
- Judge.me — our product review platform. If you submit a review, Judge.me may collect your name, email, and review content to display and manage reviews on the Site. See Judge.me's Privacy Policy.
4. Cookies
Cookies are small files placed on your device that help the Site function properly, remember your preferences, and measure how the Site is used. You can disable cookies through your browser settings, though some parts of the Site (such as your shopping cart) may not work properly without them.
5. How We Share Your Information
We don't sell your personal information. We only share it with the third-party services listed above, as needed to run the Site and process your order, or where required by law.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Payment information is processed directly by our payment providers using industry-standard encryption — we never see or store your full card details.
We aim to handle your personal information in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth), even where not strictly required to by our size of business.
7. Your Rights
You can ask us at any time to access, correct, or delete the personal information we hold about you, by contacting us using the details below. We'll respond as promptly as we can.
8. Children's Privacy
The Site is not directed at children, and we do not knowingly collect personal information from anyone under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
Qwink
PO Box 25, Ballajura, Western Australia 6066, Australia
Email: admin@qwinkshop.com