Follow our 14-night guide · claim nights 31 to 45 · terms apply
The Last Bed Promise.
A new bed is a choice you make. Whether your dog sleeps in it is something you discover at home. The 30 nights start the day your bed is delivered. Follow the First 14 Nights guide, then keep the bed in their usual spot until night 30. If your dog still won't sleep in it, email admin@qwinkshop.com between night 31 and 45 with your order number and a photo or short video of the bed where she sleeps. We'll refund the price of the bed to your original payment method. You keep the bed, and there's nothing to post back.
One claim per household. This promise is extra to your rights under the Australian Consumer Law and doesn't limit them. If your bed is faulty, you're entitled to a remedy regardless of this promise.
12-month warranty. Seams and zip are covered for 12 months from delivery under normal use.
Read the full terms · Email admin@qwinkshop.com