Terms of Service
Terms of Service
Last updated: August 2026
These Terms of Service govern your use of qwinkshop.com (the "Site") and any purchase you make from Qwink ("we", "us", "our"). By using the Site or placing an order, you agree to these terms.
1. About Qwink
Qwink is an Australian online retailer. These terms apply to purchases made through qwinkshop.com.
You can contact us at admin@qwinkshop.com or write to Qwink, PO Box 25, Ballajura, Western Australia 6066, Australia.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a way that doesn't infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, anyone else. You must be at least 18 years old, or have a parent or guardian's consent, to place an order.
3. Products and Pricing
All prices on the Site are listed in Australian Dollars (AUD) and include GST where applicable. We make reasonable efforts to ensure product descriptions and pricing are accurate, but errors can occasionally occur — if we discover a pricing or listing error on an order you've placed, we'll contact you before proceeding, and you're free to cancel if you're not happy with the correction. We reserve the right to change prices, discontinue products, or update product information at any time.
Product information and use
Please read the description, sizing information, care instructions and any safety warnings before purchasing or using an item. Follow the instructions supplied and use each item for its intended purpose.
If you’re unsure about suitability, sizing or care, contact admin@qwinkshop.com before ordering.
Nothing in this section limits your rights under Australian Consumer Law.
4. Orders and Payment
When you place an order, you're making an offer to purchase, which we may accept or decline (for example, in cases of suspected fraud, stock unavailability, or pricing errors). Payment is processed securely through our payment providers at the time of order. We do not store your full card details.
5. Shipping and Delivery
Shipping is handled according to our Shipping Policy, which forms part of these Terms.
6. Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy, which forms part of these Terms. Nothing in these Terms limits your rights under the Australian Consumer Law.
7. Intellectual Property
All content on the Site — including text, graphics, logos, and images — is owned by or licensed to Qwink and may not be copied, reproduced, or used without our permission.
8. Limitation of Liability
To the extent permitted by law, Qwink is not liable for any indirect, incidental, or consequential loss arising from your use of the Site or our products, except where such liability cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified.
9. Governing Law
These Terms are governed by the laws of Western Australia, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continuing to use the Site after changes are posted means you accept the updated Terms.
11. Contact Us
Questions about these Terms? Reach out to:
Qwink
PO Box 25, Ballajura, Western Australia 6066, Australia
Email: admin@qwinkshop.com