Terms of Service

Last updated: August 2026

These Terms of Service govern your use of qwinkshop.com (the "Site") and any purchase you make from Qwink ("we", "us", "our"). By using the Site or placing an order, you agree to these terms.

1. About Qwink

Qwink is an Australian online retailer selling pet care products, including Breath Buddy™ dog dental powder. We can be reached at PO Box 25, Ballajura, Western Australia 6066, Australia, or by email at admin@qwinkshop.com.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that doesn't infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, anyone else. You must be at least 18 years old, or have a parent or guardian's consent, to place an order.

3. Products and Pricing

All prices on the Site are listed in Australian Dollars (AUD) and include GST where applicable. We make reasonable efforts to ensure product descriptions and pricing are accurate, but errors can occasionally occur — if we discover a pricing or listing error on an order you've placed, we'll contact you before proceeding, and you're free to cancel if you're not happy with the correction. We reserve the right to change prices, discontinue products, or update product information at any time.

4. Orders and Payment

When you place an order, you're making an offer to purchase, which we may accept or decline (for example, in cases of suspected fraud, stock unavailability, or pricing errors). Payment is processed securely through our payment providers at the time of order. We do not store your full card details.

5. Shipping and Delivery

Shipping is handled according to our Shipping Policy, which forms part of these Terms.

6. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy, which forms part of these Terms. Nothing in these Terms limits your rights under the Australian Consumer Law.

7. Intellectual Property

All content on the Site — including text, graphics, logos, and images — is owned by or licensed to Qwink and may not be copied, reproduced, or used without our permission.

8. Limitation of Liability

To the extent permitted by law, Qwink is not liable for any indirect, incidental, or consequential loss arising from your use of the Site or our products, except where such liability cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified.

9. Governing Law

These Terms are governed by the laws of Western Australia, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continuing to use the Site after changes are posted means you accept the updated Terms.

11. Contact Us

Questions about these Terms? Reach out to:

Qwink
PO Box 25, Ballajura, Western Australia 6066, Australia
Email: admin@qwinkshop.com